Morning, Brad.

3 dispatches running, 12 tickets open, no outages.

23 active items need eyes today

Active dispatches / PT Corp

2 onsite, 1 enroute

Open tickets / BOQ

+3 since yesterday

MRR / BOQ

$14,200

+$1,840 vs April

Active customers / BOQ

+11 this month

Today's PT Corp dispatches

Updated 2 min ago

Belleville Animal Hospital Urgent

27 Dundas St E, Belleville, ON
Fault: severed drop, no service since 07:14
Tech: Marc Tremblay / Truck 04

On site

Onsite since

08:55

Quinte Sailing Club Standard

148 South Front St, Belleville, ON
Fault: degraded link, intermittent dropouts since Wednesday
Tech: Dave Henningsen / Truck 02

Enroute

ETA

10:20

Trenton Tire Shop Scheduled

391 Dundas St W, Trenton, ON
Fault: scheduled repair, splice cleanup post-storm
Tech: Marc Tremblay / Truck 04 (after Belleville)

Dispatched

ETA

13:00

BOQ ticket queue

12 open / 5 shown

Ticket	Customer	Issue	Age	Owner
#2641	McKendry & Sons Law	VoIP lines down since 08:30	1h 12m	Rachel
#2640	Loyalist Pharmacy	Slow speeds, 80 Mbps on 1 Gig plan	2h 04m	Brad
#2638	A. Mercier (residential)	Wifi reach in basement studio	5h	Rachel
#2635	Bay of Quinte Inn	Guest portal captive page broken	11h	Brad
#2629	G. Vallee (residential)	Billing question, prorated install	2d	Unassigned

Revenue / BOQ last 6 months

MRR + one-time install fees

Dec 2025: $3,100 May 2026: $14,200 Jun (forecast): $16,800

This week's installs

5 booked

09Fri

Quinte Mall office tower (suite 304)

390 N Front St, Belleville

1.5 Gbps

10Sat

P. Hagerman residential

42 Sidney St, Trenton

500 Mbps

12Mon

Brighton Veterinary Clinic

68 Main St, Brighton

1 Gbps

13Tue

D. Pomeroy residential

19 Clarke Cres, Quinte West

500 Mbps

14Wed

Frankford Curling Club

9 Mill St, Frankford

1 Gbps

Churn watch

3 at risk

Bay of Quinte Inn

2 P2 tickets in 30 days, owner asked about Bell pricing on 04 May

Loyalist Pharmacy

Speed complaint open 2h, paying for 1 Gig, getting 80 Mbps

M. Sutherland (res)

3 month customer, billing dispute unresolved